![]() If you’re ready to start doing some real work on your spoken English and listening comprehension, check out my book at /book or my online school and courses at RachelsEnglishAcademy. It was passed down to my Mother and when my parents passed I inherited their estate. Subscribe to my YouTube channel and sign up for my mailing list, both free, to keep up on the weekly lessons. This Game Board belonged to my Great Aunts. I make a new video every week to help non-native English speakers communicate better in English. If you want a free mp3 download of these letter names, visit /alphabet Using these specific words for letters will help increase your understandability on the phone. It’s Y as in Yankee, U as in Uniform, L as in Lima, P as in Papa, C as in Charlie, X as in X-ray. Luckily, by the time I had to give another confirmation number, I had looked them up. I was in the process of making this video, but I hadn’t yet memorized all of the right letter names. Just the other day, I found myself needing to give a confirmation number over the phone. Or you can just say the word: Romeo, Alpha, Charlie, Hotel, Echo, Lima. So if someone asks you to spell your name, you can say: R as in Romeo, A as in Alpha, C as in Charlie, H as in Hotel, E as in Echo, L as in Lima. ![]() I printed this page, cut out the table containing the NATO phonetic alphabet (below), and taped it to the side of my computer monitor when I was a call center help desk technician. So no matter what your accent is, you’ll probably be understood using this alphabet system. Useful for spelling words and names over the phone. Apparently the letters were chosen for understandability based on hundreds of thousands of comprehension tests involving 31 nationalities. A system was developed in the 1950s by the International Civil Aviation Organization to put a word with each letter. So many misunderstandings can happen when spelling. Why? I think it’s because unvoiced sounds like SS and TH don’t carry well over the phone.Īnd we have so many letter names that rhyme: B, C, D, E, G, P, T, V, Z, or A, J, K, or I, W ![]() But even though it’s so common, often, over the phone, people don’t understand me. Smith is the most common last name in the United States. So, there is a specific set of words corresponding to each letter of the alphabet to make spelling over the phone much easier. Letter names, over the phone can be unclear and hard to distinguish, and not just for non-native speakers. P as in Phoebe, H as in Hoebe, O as in Oebe, E as in Ebe, B as in Bebe, and E as. Have you ever noticed, when you’re on the phone, that you often need to spell things out? Your name, for example, or maybe the name of the street you live on. The NATO phonetic alphabet: What it has to do with contact centers + the UK. YouTube blocked? Click here to see the video. While other spelling alphabets exist, this is one is the universal choice. Learn the target words in the NATO phonetic alphabet to make spelling out names, address, confirmation numbers, and more much easier! There are many reasons to learn the NATO phonetic alphabet. ![]() Alpha, bravo, Charlie: each letter of the alphabet has a target word to increase understandability in spelling.
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